Tech Support

Tech Support

District Resources

Damaged Student Devices

If you are having a problem with your student device, please call the Family Technology Support Line 619-732-1400. The Support tech will troubleshoot the student Chromebook.

If the support tech is unable to fix the issue over the phone and determines a replacement device is required, they will direct the family to an IT Support Center for exchange of the device.
 
Following Covid protocols: School sites are being asked NOT to exchange devices, but 
to refer families to the Online Learning Support Line at 619-732-1400 where a support technician will troubleshoot the computer and if it can’t be fixed during the call they will provide information about exchanging it at one of the support centers.

Zoom

Student Passwords

  • The Family Technology Support Line (619-732-1400) can assist families with getting their ID and password.

Chromebooks

Internet Access

Other

Site Resources

 

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